- info@cityambulance.net
- Plot 12, Acacia Avenue, Kololo
City Ambulance is a highly specialized Emergency Medical Service (EMS) provider that offers prompt, professional and affordable, basic and advanced life support services.
First incorporated in Uganda in 2012, The City Ambulance brand has expanded across the East African region with presence in Uganda & Tanzania, and finalising setup in Zanzibar, and Malawi.
City Ambulance responds to medical emergencies as well as medical supplies & occupational health services. We have been serving the community for over 15 years, delivering high-quality care and transportation to patients in need. Our team of paramedics, EMTs, dispatchers, and support staff are trained and certified to handle any situation, from cardiac arrest to trauma injuries.
We operate a fleet of modern and well-equipped ambulances, equipped with advanced life support systems and GPS tracking. We also offer non-emergency transportation services, such as inter-facility transfers, dialysis appointments, and special events.
To be the Emergency Medical Service leader in the developing World
To provide prompt, professional and affordable high-quality Emergency Medical Service
Through implementation of an integrated management system as per ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, every employee of City Ambulance Limited is accountable for fully satisfying our customers by meeting or exceeding their needs and expectations with best-in-class medical services while preventing injury, ill health and any damage to the environment.
We understand that when you need an ambulance, you want to be treated with respect, care, and efficiency. That’s why we have invested in the best equipment, training, and staff to ensure that you receive the highest level of care possible.
Our commitment to quality management principles has positioned us competitively in delivering excellent customer service that thrives on reliability, tangibility, and assurance.
We have a well trained team of paramedics, critial care nurses, drivers, dispatchers and specialists such as emergency physicians who are dedicated to providing high-quality emergency medical services to our clients.
We can guarantee a 15-minute turnaround time for any emergency call within a 20-kilometer radius from the Dispatch Station
Whether it is through our products, our support, our delivery, or our communication, we aim to make our customers feel valued and respected.
We have shifted to Plot 12, Acacia Avenue, Kololo
P.O.Box 35220, Kampala, Uganda
Toll Free: 0800 111 222
Mob: +256 (0) 780-235896 / 704-009098
Email: info@cityambulance.net